Nautical Star Spare Tire Cover For Jeep & Bronco

IS SHIPPING FREE?

Yes! We offer free shipping worldwide!

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WILL I RECEIVE A TRACKING NUMBER?

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses located in different regions around the world. This strategic distribution allows us to serve you better and expedite your order efficiently.

Our Warehouse Locations:

• Vietnam Office: 29 Nguyen Co Thach, Nam Tu Liem, Ha Noi 100000
• Singapore Office: 1 Raffles Place #40-02 One Raffles Place, Singapore (048616)
• UK Office: MERCHIZE LIMITED, 27 Old Gloucester Street, WC1N 3AX, London, United Kingdom

Order Handling Time: We have a dedicated team working diligently to prepare and ship your orders. Your order will typically be processed and shipped within 3 to 6 business days, from Monday to Saturday.

Transit Time to the United States: Once your order has been shipped, you can expect it to arrive within 6 to 8 days in the United States.

Please note that these timeframes are estimates, and actual delivery times may vary based on the specific product you've ordered and other factors such as customs processing. We understand the excitement of receiving your order promptly, and we do our best to ensure a smooth and timely delivery process.

For customers in other countries, the estimated delivery time is typically 2 to 5 weeks due to the distance of travel and customs processing.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

MY ITEM ARRIVED DAMAGED

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out anoth

CAN I CANCEL MY ORDER?

you are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. If the item has already shipped, We apologize, but we cannot cancel an order that has already been shipped to the customer. So we will not be able to cancel orders that we already ship from our warehouse.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@tirecovernation.com If the address is wrong, we can correct this within 12 hours.

ACCEPTABLE PAYMENT METHODS

TireCoverNation complies with the highest level of Payment Card Industry (PCI) standards by using the most advantage SSL Encryption technology to ensure safe and secure checkout via:

• PayPal
• Credit Cards: Visa, MasterCard, American Express & Discover

ORDER TRACKING

Soon after your order is completed and shipped out, a confirmation email attached a tracking link will be sent to you for easily checking and following the parcel on your phone or computer. Please notice to check your tracking number frequently to avoid any problems.

If you attempt to track your package and still no information available that just means the carrier has not processed the package yet. When the package is scanned into their system, tracking events will populate on the tracking page. 

INCORRECT ADDRESS

• We will not issue any refund in case the order is not received because the shipping address provided during the checkout process was inaccurate or incomplete.
• In case your shipping address is incomplete and the parcel is kept at the post office, please contact your local post office to complete the address and require them to deliver your parcel.
• Within 12 hours after placing an order, you should contact us as soon as possible to correct/complete your shipping address. Noticeably, after 12 hours, all information of the order cannot be changed, so you should check the tracking number to deal with your local post office.

BUSINESS ADDRESS

TireCoverNation Isfiya, Aba hushi 672. Haifa,israel , 3009000

EXCHANGES, RETURNS and REFUNDS

• In case you want to exchange into other sizes/designs, we would like to give you a discount coupon to place a new order for the product you want. The reason why we do not accept a return is that the postage you will be responsible for is very expensive.
• We will refund you in case you want to cancel your order within 12 hour after your purchase is completed. We can’t cancel your order and refund after that since your order is on manufacturing process.
• In case our products have printing mistake, we will do replacement for you free and cover the postage. We will not refund in case you just claim that the quality is not good as you hope because we believe that we are supplying high-quality products in the market as well as customer’s expectation are different for us to meet all.
• If refund are approved a credit will automatically be applied to your credit card or original method of payment in 5 business days.

ORDER MODIFICATIONS and CANCELLATION

– Cancellations: Unfortunately, due to our on-demand manufacturing process, we are able to cancel your order within 12 hour since you placed the order. After that, we can’t cancel your order because it is fulfilled on our system.

– Modifying the order: If you realize that you need to change information of your order, please contact our Customer Support team at info@tirecovernation.com within 12 hours to modify your order. After that time, we will not accept any requirements about modifying the order.

DEFECTIVE/ INCORRECT/ DAMAGED/ STOLEN/ LOST ITEM

If you received a defective/damaged/ incorrect item or your package is missed/ stolen, please email us at info@tirecovernation.com along with your order number, then we will work with you to re-send your order.

We do not accept any cases when the order has been received within 7 days.

CUSTOMS FEES

• All taxes, duties, and customs fees are the responsibility of the recipient of the package. Though we cannot predict what your particular charges will be, you can contact your local customs office for more information regarding your country’s custom policies.
• If the customs fee is charged on your package, you will be notified to do the clearance for your package. If you don’t pay for that fee, your package will be hold at the customs office or destroyed and we are unable to do anything in this situation as well as no refund.